The race was on
Where every second impacts profit, how do you guarantee minimum unplanned downtime while completing such a complex task as separating an IT estate supporting 10,000 users globally, including hundreds of databases and thousands of servers, that was never designed to be split?
These were the challenges that faced The Money Shop as they engineered a clean break from their global parent company.
But only 5 months remained before existing Transition Service Agreements expired and the UK business would begin paying significant charges for using any remaining shared services. Compounding the pressure, Microsoft’s recommended timescale for a project of this nature stretched to 18 months. The race was on.
“In Littlefish we found an organisation who were sensitive to our requirements, pressures and constraints, and who exhibited the willingness and ability to go far beyond a buyer-supplier relationship. The agility and flexibility Littlefish demonstrated were crucial to the project’s success.”
A creative hybrid migration solution for a complex global divestiture challenge
Project completed ahead of deadline and within customer budget
Minimal unplanned downtime and negligible impact on The Money Shop stakeholders
Engineers fully immersed in the on-site team, provided support and training
“The project typifies our willingness to think outside of the box to deliver bespoke solutions, and our approach of working collaboratively in honest, open partnerships with our customers whilst pursuing the best possible customer outcomes.”
Our service solutions are designed to consider and deliver tangible outputs in terms of improved business performance. The IT experience of your users can be enhanced to promote more agility and improved quality output. Furthermore (but often overlooked), highly available, better performing IT services, with expert support on hand when it’s needed to get your users working again, can engender employee health and well-being. As a consequence of these deliverables, workforce productivity levels are increased. And it’s likely that our highly-attuned service model will also enable you to effect cost-efficiency gains. What’s not to like!