Would you like to speak to a cyber expert?Rowan Troy is an information security professional with extensive international experience and holds several industry qualifications. In his work, he brings a wealth of knowledge and can distil complex topics that business stakeholders can understand and creates fit-for-purpose strategies to enhance and maintain an organisation's cyber security stance.
This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.
Throughout the tender process it really did become obvious that Littlefish put customer service at the heart of their approach and were willing to get to know the Canal & River Trust as an organisation. Since go live the positive feedback has been overwhelmingly unanimous from across the organisation which reinforces the belief we have chosen the right partner.
Littlefish demonstrated that they were really focused on the end users, and treat themselves as part of our team. They would empathise and they would care about what it was that people needed, making the transition to the new service really smooth. They delivered training to our team so we had a deep understanding of what they do as an organisation, making them feel like an extension of our team.
Information security was becoming a bigger and bigger concern for the company, with pharmaceuticals being a highly regulated industry. For us, data security is paramount and cannot be underestimated – we needed a partner we could trust, one that could come in and hit the ground running and that was Littlefish.
Working with Littlefish was an immensely positive experience and they proved to be a highly knowledgeable and an incredibly collaborative IT partner. They provided invaluable clarity and insight into our technology separation project planning, clearly linking their efforts to our core business objectives and guiding us confidently through each step of the way in a responsive and honest manner.
The organisation focuses heavily on data, digital, and IT, and wanted to service its customers in a better way, with a greater digital presence and use of data insights. Finding a partner that could assist PIB Group with digital transformation was key.
We trust Littlefish to work closely with us and move processes along and remove the need for constant firefighting when it comes to mitigating cyber security risks. Littlefish helped us put our priorities in place and reach a level of security I’m 100% happy with.
Viridor was looking for a partner that enabled us to provide an extended and improved service across our business. The Littlefish innovative and flexible approach to service management is unique and refreshing, and this strongly influenced our decision to work with them. We were also greatly encouraged by their great track record with many customers.
The collaborative approach that Littlefish applied throughout this project was refreshing. Littlefish demonstrated that they were really focused on enabling us to meet our goals through a strategic digital transformation that leveraged the public cloud and bolstered our operations for the future.
We ran a full procurement exercise to choose a supplier for our service desk and end user computing, and Littlefish were the clear winners. What came across was the culture of Littlefish aligning with what we wanted to be able to do with the Croydon Digital Service.
It is incredible the difference that Littlefish has made. We now have the support we need and we know that we can count on the Service Desk to support us as we continue to grow as a global company. Littlefish has truly become part of the NSK family.
Watford Borough Council was looking for a partner to match our energy and desire to improve technology services to our customers in a number of ways. A focused, efficient implementation plan, combined with real commitment and professionalism, has led us to a seamless transition on day one. We are excited to see how the service evolves over the next few years.
We selected Littlefish to provide a 24/7 service desk to deliver IT support to our staff, end user compute to provide the latest technology to enable location independent working and network infrastructure management to ensure the network is optimal and always available.
Following the establishment of solid and secure IT system foundations in the early years of the SSRO, conceived and delivered mostly through cloud based services, we have been able to improve user experience and increase exploitation of technology investment with Littlefish as the SSRO’s IT managed service provider.