When it comes to service availability and business continuity, ‘what if?’ is often the most important question. Yet in our recent survey, service continuity barely registered as a priority for CIOs and senior IT decision makers.
It’s a worrying statistic. The cost of downtime can be exorbitant – and on many occasions, the business doesn’t recover at all. So what should organisations be doing to protect their systems and ensure productivity doesn’t dip?