Mark Petty

About the author

Mark Petty: Sales & Marketing Director at Littlefish



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The Littlefish Digital Transformation Survey: Keep on running: the secrets to operational continuity

08/03/2018


When it comes to service availability and business continuity, ‘what if?’ is often the most important question. Yet in our recent survey, service continuity barely registered as a priority for CIOs and senior IT decision makers.

It’s a worrying statistic. The cost of downtime can be exorbitant – and on many occasions, the business doesn’t recover at all. So what should organisations be doing to protect their systems and ensure productivity doesn’t dip?



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Service Desk Engineer Roles Nottingham

The People Driving The Future of Business

02/08/2018

In today’s rapidly shifting landscape, Service Desk roles are a solid IT career foundation. 9:32pm on a Friday evening in the ...


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Customer Experience Awards Finalists Littlefish

Littlefish Named 2018 UK Customer Experience Awards Finalist

05/07/2018

Littlefish is proud to announce it has been named a finalist in the 2018 UK Customer Experience Awards ‘Customer Centric ...


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The Littlefish Digital Transformation Survey: Healthy Habits: Common IT issues

29/06/2018

In this increasingly digital world, where big business is data driven, IT is supposed to inform strategy and help reach ...


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Holly Palmer ITSM Young Professional of The Year

Holly Palmer – ‘Young ITSM Professional of The Year’ winner

18/06/2018

Littlefish Service Desk Administrator Holly Palmer wins Young ITSM Professional of the Year at the ITSMF Professional Service Management Awards ...


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Holly Palmer ITSM Young Professional of The Year

Holly Palmer – ‘Young ITSM Professional of The Year’ Finalist

05/06/2018

Littlefish Service Desk Administrator Holly Palmer has been nominated as a finalist in the ‘Young ITSM Professional of The Year’ ...


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Why today’s C-Suite wants its CIO to outsource IT support

01/06/2018

From service desk to IT optimisation ‒ today’s C-suite understand the business value that IT outsourcing brings. IT is the engine ...