From our offices in Rochdale, Littlefish delivers industry-leading managed IT services to customers in the Greater Manchester area and the wider North-West.
Our customer portfolio can be viewed here. We are delighted to work with some of the UK’s most recognisable brands.
Littlefish provide a complete range of business managed services – including IT Infrastructure Support, Monitoring and Management, 24/7/365 Service Desk, IT Service Management, and Service Integration and Management (SIAM) to support the trend towards managing disaggregated supply chains.
Whatever size your business, Littlefish will work with you to define and build a truly tailored service, delivered in either a co-sourced or fully outsourced manner. Whether you’re looking for financial savings, service quality improvements, skills coverage or innovations in service delivery, we’re confident that our services will exceed expectations in every area.
The Littlefish Difference
- Access to Service Desk ‘Pods’ and named engineers for consistency of service
- Multiple Service Desk contact mechanisms to suit your user’s varying needs, including LF Live Instant Chat
- Innovative desktop support and management processes with the ability to take a step beyond the traditional ‘remotely take over your keyboard and mouse’ approach
- A commitment to industry leading First Contact Resolution (FCR) attainment
- An underlying focus on user experience which is captured through our various methods of satisfaction polling
- Evolving 1st line Line of Business (LoB) support – our Service Desk is constantly learning to ensure we can address ever more at the first point of contact
- A flexible and tailored approach to service design – aligning to (but not being constrained by) ITIL
Littlefish is committed to providing the highest quality IT Services. Click on one of the five coloured service streams (above) for more information and find out how working with us can enable your business.
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Littlefish (UK) Ltd
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SALES: 0844 848 4440 SUPPORT: 0844 848 4441