Infrastructure Management


Our Infrastructure Management service offers round the clock infrastructure availability, performance & health monitoring with rapid incident response, to ensure best possible performance and minimise downtime.

An ounce of
prevention...

 

Infrastructure outages, or even service degradation, can swiftly bring your business to a halt. Our infrastructure management service ensures all your systems and applications, whether on-premise, hosted, or cloud-based, are configured for the best possible performance. Our Infrastructure Management team work 24/7/365 to monitor your infrastructure’s availability, performance, and health. If an issue is detected, we’ll respond immediately to prevent or minimize downtime.

 

Infrastructure Management

Remote Support

Remote Support

The vast majority of incidents are remotely resolved

Device Monitoring

Device Monitoring

Network devices are continuously monitored providing a real-time health overview

Capacity Management

Capacity Management

Ensuring resources cost-efficiently meet your organisation's immediate & future requirements

Availability Management

Availability Management

Implementing IT service resource appropriate to your defined availability targets

Performance Management

Performance Management

Managing IT infrastructure to meet your organisations KPI, service level and budget objectives

System Administration

System Administration

Supporting the uninterrupted & optimal performance of your IT infrastructure environment

Health Checks

Health Checks

Realtime infrastructure monitoring to maintain your network health

Patch Management

Patch Management

Strategic management of software and application patches to maintain performance & security

MACD Inclusive

MACD Inclusive

Our managed infrastructure service includes MACD requests

Optimisation

Optimisation

Dynamic infrastructure optimisation for reduced costs, improved reliability & increased agility

Our Three Pronged Approach To Infrastructure Management

1. Support

In essence keeping the lights on and ensuring appropriate technical resource is available 24/7 to address issues rapidly and prevent/reduce downtime.

2. Monitoring

Keeping a comprehensive eye on the availability, performance and health of your systems and applications. When issues occur we identify and address them rapidly. Reports are generated monthly and analysed by our team to ensure developing trends are captured.

3. Management

Configuration, administration and optimisation of your infrastructure; ensuring appropriate configuration and adapting it as requirements change, undertaking frequent system administrator housekeeping tasks, and continually assessing systems and applications to make certain they are providing optimal performance and usability.

Get in touch

Whatever your query or requirements, we’d love to hear from you.

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Contact Infomation

Sales: 0344 848 4440

Support: 0344 848 4441

info@littlefish.co.uk

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