Acting as a ‘glue’ between disparate business systems, IT automation allows complex back-end systems and interactions to be simplified when presented to your end-users or business service owners. Performance may be optimised through automation in various ways, including enabling you to process more transactions per hour, reduce labour requirement and improve the accuracy with which tasks are completed.
Reduced operational expense and thus rapid ROI
The ability to free up staff for more productive and strategic activities
Increased visibility of managed resources
Consistent, error-free, auditable process execution
Alignment and adherence with key compliance objectives (SOx, ISO, ITIL, PCI, etc)
Improved integration of disparate processes, applications and services
Why you might need Robotic Process Automation
Like every organisation, you will be looking for ways to deliver more from your in-house resources whilst maintaining (or, ideally improving), the quality of output from those resources. By utilising Littlefish Robotic Process Automation to automate common and repetitive IT-underpinned tasks, you can reduce operational overheads whilst improving quality and efficiency. Furthermore, because it is vendor agnostic and therefore able to integrate with any application, Littlefish Robotic Process Automation can improve organisational integration by acting as the ‘glue’ between systems.
Our Robotic Process Automation experience
We provide Robotic Process Automation as an enterprise-ready, fully managed 24/7 service, using a consultative approach and based on your specific objectives. This will generally involve us analysing processes and auditing systems before proposing appropriate automations. We will then design and implement the agreed automations, managing these for you on an ongoing basis. The service is supported by executive-friendly reports highlighting monthly automation volumes and success rates.