Littlefish are supporting Ricoh UK IT Services “Partner First” approach to client engagement. Operating together across Public Sector, with a focus on Local Government and Blue Light specifically, and in the Private and Not for Profit/Charity sectors where a UK based Service Centre is preferred to Ricoh’s own near shore capabilities, Littlefish will provide independently verifiable, world class service delivery across a defined Managed Services Portfolio.
Specialising in End User Services and Cyber Security, Littlefish further enhances Ricoh’ IT Services offering. The combined strength of Ricoh’s brand, market reputation for excellence and Littlefish’s exceptional service delivery, our route to market is very much stronger together.
Across both the mid-market and enterprise size clients, a 250 userbase minimum is the main qualification metric for success. With collective referenceable strength in depth, our approach will resonate across most vertical markets. Littlefish’ brings a wealth of experience and references in Public Sector, Retail, Manufacturing, Construction, Financial Services and the not for profit sector.
Littlefish is a multi award-winning Managed IT Services Provider delivering on its promises of enhancing user experience, improving customer satisfaction, and achieving authentic business value. We provide innovative, agile and flexible Managed Services, built around our industry leading multilingual Service Desk with its unique Pod™ approach to service delivery, from our Nottingham and Greater Manchester Service Centres.
We support tens of thousands of users globally, 24/7/365, for a wide variety of private and public sector organisations including: UK Parliament; Cafcass; Signet Group; Historic England; Palladium Group; Food Standards Agency; NSK; and Farrow & Ball.
Our service solutions are designed to consider and deliver tangible outputs in terms of improved business performance. The IT experience of your customers users can be enhanced to promote more agility and improved quality output. Furthermore (but often overlooked), highly available, better performing IT services, with expert support on hand when it’s needed to get your customers users working again, can engender employee health and well-being. As a consequence of these deliverables, workforce productivity levels are increased. And it’s likely that our highly-attuned service model will also enable your customers to effect cost-efficiency gains. What’s not to like!