Mark Petty

About the author

Mark Petty: Sales & Marketing Director at Littlefish



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The Littlefish Digital Transformation Survey: Signs that many MSPs aren’t delivering

23/03/2018


How well is your MSP performing? If it’s poor to average, you’re not alone. Our recent survey showed that as few as 5% of IT decision makers (ITDMs) rate the service they receive as both excellent and delivering value for money.

What’s even worse is if you’re not sure how well your MSP is looking after your business. Because if you know that your Service Desk is lousy, you can – and should – do something about it before it’s too late. But if you’re none the wiser about their strengths and weaknesses, you may find out the hard way – when a major incident occurs and your business is left vulnerable.



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Holly Palmer ITSM Young Professional of The Year

Holly Palmer – ‘Young ITSM Professional of The Year’ winner

18/06/2018

Littlefish Service Desk Administrator Holly Palmer wins Young ITSM Professional of the Year at the ITSMF Professional Service Management Awards ...


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Holly Palmer ITSM Young Professional of The Year

Holly Palmer – ‘Young ITSM Professional of The Year’ Finalist

05/06/2018

Littlefish Service Desk Administrator Holly Palmer has been nominated as a finalist in the ‘Young ITSM Professional of The Year’ ...


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Why today’s C-Suite wants its CIO to outsource IT support

01/06/2018

From service desk to IT optimisation ‒ today’s C-suite understand the business value that IT outsourcing brings. IT is the engine ...


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The CIO surgery ‒ are you suffering from VUCA?

18/05/2018

Stuck in a quagmire of support and maintenance? We offer a prescription that puts today’s resource-starved IT leaders back to ...


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Preventative cures for today’s CIO ‒ 8 ways to get back in shape

04/05/2018

Break the cycle of fault to fix with our 8 preventative cures that will help you move forward to proactive ...


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Laura Storrs, Finance Director, Littlefish Managed IT Services

Littlefish appoints Laura Storrs as new Finance Director

02/05/2018

Littlefish is pleased to announce the appointment of Laura Storrs as its new Finance Director, with immediate effect. Laura brings considerable ...