Mark Petty

About the author

Mark Petty: Sales & Marketing Director at Littlefish



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The Littlefish Digital Transformation Survey: Signs that many MSPs aren’t delivering

23/03/2018


How well is your MSP performing? If it’s poor to average, you’re not alone. Our recent survey showed that as few as 5% of IT decision makers (ITDMs) rate the service they receive as both excellent and delivering value for money.

What’s even worse is if you’re not sure how well your MSP is looking after your business. Because if you know that your Service Desk is lousy, you can – and should – do something about it before it’s too late. But if you’re none the wiser about their strengths and weaknesses, you may find out the hard way – when a major incident occurs and your business is left vulnerable.



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IT Support Aberdeen

IT Support Aberdeen

13/11/2018

IT Support Aberdeen, from Littlefish, the UK’s market leading Managed Service Desk provider since 2010. Providing global 24/7/365 availability, across multiple languages ...


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Littlefish Shortlisted CRN Channel Awards 2018

Littlefish Shortlisted For 25th Channel Awards

05/09/2018

Littlefish has been named in the 2018 ‘Managed Services Provider of The Year’ shortlist at the 25th CRN Channel Awards. Littlefish ...


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Service Desk Engineer Roles Nottingham

The People Driving The Future of Business

02/08/2018

In today’s rapidly shifting landscape, Service Desk roles are a solid IT career foundation. 9:32pm on a Friday evening in the ...


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Nottingham IT jobs

Meet the giant slayers

27/07/2018

There’s good reason for jobseeker optimism in Nottingham’s flourishing tech industry. Despite Nottingham having the lowest employment rate in the UK ...


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Customer Experience Awards Finalists Littlefish

Littlefish Named 2018 UK Customer Experience Awards Finalist

05/07/2018

Littlefish is proud to announce it has been named a finalist in the 2018 UK Customer Experience Awards ‘Customer Centric ...


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The Littlefish Digital Transformation Survey: Healthy Habits: Common IT issues

29/06/2018

In this increasingly digital world, where big business is data driven, IT is supposed to inform strategy and help reach ...