AI that earns its place in the business
Littlefish Group is a UK data and AI consultancy that partners with you across strategy, engineering and managed service to turn AI investment into measurable business outcomes.
Strategy and development for generative AI, AI agents, AI chatbots and conversational AI, delivered independently of any single vendor stack. We define the use case, select the model and operate the result, with UK GDPR and AI governance built in from design.
We assess data readiness and design the platforms AI runs on, including data lakes, lakehouses, warehouses and the integration layer between them. Our delivery covers Microsoft Fabric, Azure Synapse, Databricks, AWS and Google Cloud Platform, selected against your existing estate and team skills.
We govern the quality, classification, retention, privacy and access of the data that AI depends on, building controls that hold up to audit. Our frameworks align to UK GDPR, the Data Protection Act, the NHS Data Security and Protection Toolkit, NCSC guidance and FCA expectations.
We deploy process automation on Microsoft Power Automate, Robotic Process Automation and intelligent workflow design, targeting the workloads where consistency and throughput matter most. Our consultancy identifies the processes that benefit from automation and integrates the result into your existing operational tooling.
Boards approve AI budget but stall on which use cases to back, which platforms to commit to and how to sequence the work. Our advisors define the priorities against business outcomes, then map each one to data, platform and ownership requirements.
Disconnected systems, inconsistent quality and missing classification stall every downstream project from generative AI through to advanced analytics. Our data foundations and data governance consultancy resolves the underlying data before any AI build begins.
Most AI pilots demonstrate technical capability but never reach production at scale. Our consultancy is built to take AI from use case discovery through to managed operation, with named owners on both sides and continuous governance review through delivery.
Every engagement runs to defined outcomes, with progress measured against the success criteria agreed at discovery. We take responsibility for getting the work into production, not just for advising on what should happen.
Platform decisions are made against your existing estate and your team’s skills, with no preference for any single vendor. We hold six advanced Microsoft specialisations and active partnerships with AWS and Google Cloud.
Our advisors, engineers and service desk operate as a single team. The people who design the architecture are connected to the people who build it and the people who run it once it is live.
AI governance, audit trails, bias controls and data sovereignty are part of the technical design from discovery onwards. Engagements are structured to pass UK GDPR, the Data Protection Act and sector audit at the point of go-live.
“Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.”
Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none.
Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery.
“Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.”
“Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.”
We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem.
“This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.”
“Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.”
“It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.”
“We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.”
