Why Littlefish

The Littlefish approach to providing Managed IT Services sets us apart from the ‘usual suspects’ – delivering a truly tailored, user-centric approach that achieves tangible value for our clients.


not dictate 

Our purpose, is to disrupt the standard models of Managed IT Services where the usual suspects fail to perform, by delivering service solutions that are tailored to the precise needs of your organisation and communicated in clear and straightforward language. Our people first approach delivers a higher quality experience and will add tangible business value to your organisation.

We work together with you and your nominated stakeholders, to co-create the most beneficial solution for your organisational need, rather than trying to mould a standard service offering because that’s the easiest thing to do. We recognise that best practise absolutely has its place and greatness can be shared, but one size does not fit all and no two organisations are the same.

The Littlefish Difference

Littlefish Pod Icon


Service Desk ‘Pod’ system delivers a tailored and personalised service

Experience Icon


Extensive enterprise-grade experience coupled with an innovative and agile approach provides a 'best of both worlds' outcome

Protect your assets and data 24/7/365 icon

Service Quality

KPI driven with a significant focus on First Contact Resolution and customer experience

Flexible Icon


Modular managed service and co-source options

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Shift Left

Continually enhancing business knowledge to enhance first point of contact engagement

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24/7/365 ‘lights-on’ UK-based Service Desk

Global Multilingual Service Delivery Icon


Multilingual capability covering English, French, German, Spanish, Italian, Portuguese and Dutch

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Service Management

Service-led approach to account management & Service Management Office capabilities


Leading edge technology and future-equipped service capabilities

Award Winning Company

The Littlefish Story

Founded in Nottingham in 2003 as a bedroom start up, Littlefish has gone from strength to strength since its management takeover in 2010. Enjoying a period of sustained growth, Littlefish now contends with, and frequently wins against, multi-£b global Managed IT Service providers in the private and public sector markets. Offering a viable, highly flexible and agile alternative to the 'usual suspects', and continuously investing in its people, processes and technologies - the Littlefish success story continues.

Meet The Team

All of our Directors and Senior Management Team have extensive enterprise-grade experience with over 150 years of combined IT Services and Solutions expertise, providing a ‘best of both worlds’ solution when coupled with our innovative and agile approach.

Steve Robinson

Chief Executive Officer



Richard Roome

Services Director



Mark Petty

Sales & Marketing Director



Graham Gilbert

Non-Executive Chairman


Mike Relf

Operations Director


Caroline Bagguley

Chief Financial Officer


Chloé Fellows

Chief People Officer


Richard Hutchings

Chief Technology Officer



Katy Hinchcliffe

Head of Cyber Security


The Littlefish Approach To Quality: Delivering Continual Improvement

Get In Touch

Whatever your query or requirements, we’d love to hear from you.

Send us a message
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