Managed IT Services
Robotic Process Automation (RPA)

Robotic Process Automation

Maximise efficiencies for your organisation

Increase productivity, improve accuracy, and scale resources up and down with ease. Find out how Littlefish can deliver rapid ROI and even meet your compliance obligations through Robotic Process Automation (RPA).

RPA implemented by Littlefish is an efficient and cost-effective way to automate common and repetitive IT-underpinned tasks, maintaining productivity, maximising process efficiencies, and saving on costs and vital business resources.  

Here at Littlefish, we describe RPA as ‘the glue’ between business systems.  It allows systems to interact seamlessly and can be used for many vital business processes, such as data entry and processing and customer service support. 

Littlefish’s RPA service can help your organisation reduce operational overheads whilst improving on quality and productivity. 

Key features of our IT process automation service

  • rapid roi

    Rapid ROI

    With RPA speeding up processing times and reducing costly errors, processing costs decline and per-employee output increases, offering rapid ROI.

  • increase productivity

    Increased Productivity

    RPA software automates manual business processes so they’re completed in the same way that human users perform them, but quicker and error-free.

  • visibility


    In many cases, the use of RPA contributes to increased visibility of resources and the identification of process gaps and where improvements are missing.

  • accuracy


    Achieving 100% error-free data accuracy is within reach when you automate. Our clients enjoy consistent, error-free, auditable process executions.

  • compliance


    The use of RPA provides beneficial opportunities for alignment and adherence with key compliance objectives, e.g., SOx, ISO, ITIL, PCI, and more.

  • integration

    Improved Integration

    Using RPA improves integration of disparate processes, applications, and services leading to higher productivity and much less frustration for end users.


Littlefish’s RPA offers your organisation secure, scalable, and cost-effective automation. 

RPA from Littlefish is designed to help your in-house resources deliver more whilst, at the same time, improving the quality of output and overall efficiency of these resources. 

Think of RPA an advanced tool that makes it easy to develop, deploy, and control software bots that can mimic human activities and communicate with digital systems and software.   

With rules-based software robots handling your repetitive business tasks – the sorts that are frequently marred by human error – your team is able to focus on other vital business objectives and user experience is improved significantly.  

Our vendor agnostic approach means we’re able to integrate with any application, enabling your business to create 24/7 virtual workforces that drive speed, agility, and productivity. 

Richard Murphy
National Gas
This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.
Managed IT Services
Chief Information Officer, National Gas
Throughout the tender process it really did become obvious that Littlefish put customer service at the heart of their approach and were willing to get to know the Canal & River Trust as an organisation. Since go live the positive feedback has been overwhelmingly unanimous from across the organisation which reinforces the belief we have chosen the right partner.
Managed IT Services
Head of IT, Canal & River Trust
Mark Sutton
Littlefish demonstrated that they were really focused on the end users, and treat themselves as part of our team. They would empathise and they would care about what it was that people needed, making the transition to the new service really smooth. They delivered training to our team so we had a deep understanding of what they do as an organisation, making them feel like an extension of our team.
Managed IT Services
Chief Digital Officer, Care Quality Commission
Information security was becoming a bigger and bigger concern for the company, with pharmaceuticals being a highly regulated industry. For us, data security is paramount and cannot be underestimated – we needed a partner we could trust, one that could come in and hit the ground running and that was Littlefish.
Managed IT Services
CIO, Sterling Pharma Solutions
Working with Littlefish was an immensely positive experience and they proved to be a highly knowledgeable and an incredibly collaborative IT partner. They provided invaluable clarity and insight into our technology separation project planning, clearly linking their efforts to our core business objectives and guiding us confidently through each step of the way in a responsive and honest manner.
Managed IT Services
CTO, St Modwen
Paul Johnson
Pib group
The organisation focuses heavily on data, digital, and IT, and wanted to service its customers in a better way, with a greater digital presence and use of data insights. Finding a partner that could assist PIB Group with digital transformation was key.
Managed IT Services
COO/CIO Executive, Pib Group
We trust Littlefish to work closely with us and move processes along and remove the need for constant firefighting when it comes to mitigating cyber security risks. Littlefish helped us put our priorities in place and reach a level of security I’m 100% happy with.
Managed IT Services
Service Delivery Manager, Raven Housing Trust
Dominic Howson
Viridor was looking for a partner that enabled us to provide an extended and improved service across our business. The Littlefish innovative and flexible approach to service management is unique and refreshing, and this strongly influenced our decision to work with them. We were also greatly encouraged by their great track record with many customers.
Managed IT Services
CIO, Viridor
professional standards authority
The collaborative approach that Littlefish applied throughout this project was refreshing. Littlefish demonstrated that they were really focused on enabling us to meet our goals through a strategic digital transformation that leveraged the public cloud and bolstered our operations for the future.
Managed IT Services
Director Corporate Services, PSA
Croyden Council
We ran a full procurement exercise to choose a supplier for our service desk and end user computing, and Littlefish were the clear winners. What came across was the culture of Littlefish aligning with what we wanted to be able to do with the Croydon Digital Service.
Managed IT Services
Head of Digital Operations, Croydon Council
It is incredible the difference that Littlefish has made. We now have the support we need and we know that we can count on the Service Desk to support us as we continue to grow as a global company. Littlefish has truly become part of the NSK family.
Managed IT Services
Head of IT Services for the Americas, NSK
Emma Tiernan
Watford Borough Council
Watford Borough Council was looking for a partner to match our energy and desire to improve technology services to our customers in a number of ways. A focused, efficient implementation plan, combined with real commitment and professionalism, has led us to a seamless transition on day one. We are excited to see how the service evolves over the next few years.
Managed IT Services
Associate Director of ICT and Shared Services, Watford Borough Council
Food standards
We selected Littlefish to provide a 24/7 service desk to deliver IT support to our staff, end user compute to provide the latest technology to enable location independent working and network infrastructure management to ensure the network is optimal and always available.
Managed IT Services
Food Standards Agency
Neil Swift
Following the establishment of solid and secure IT system foundations in the early years of the SSRO, conceived and delivered mostly through cloud based services, we have been able to improve user experience and increase exploitation of technology investment with Littlefish as the SSRO’s IT managed service provider.
Managed IT Services
Chief Executive Officer, SSRO
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