Public Sector

public sector

Improving Public Sector IT services

Littlefish do things a little differently. Our main focus is always customer experience, and we deliver services in a personalised, people-centric, and authentic way. Our aim is to create an exceptional user experience for our customers’ people but, moreover, harness the power of technology to enhance citizen outcomes.

Awarded places on several government frameworks including G-Cloud 13, Technology Services 3, Cyber Security Services 3 and Digital Outcomes 6 we work with many public sector organisations already, we know you face tough economic challenges and often work with technical debt. We also know how vital a tailored IT environment is to your organisation’s success and longevity.

At Littlefish, we can tangibly help your organisation navigate the ever-evolving Public Sector IT services landscape. We can facilitate digital transformation where you need it most, working collaboratively with your in-house teams.

Watch our video case studies to discover how we have partnered with Croydon Council and the Care Quality Commission to deliver service excellence. All of our customer stories can be found here.

Littlefish can give you more…
  • MORE POWER

    With the rapid pace of technological progress and resulting high expectations from stakeholders, we help organisations implement efficient, scalable Public Sector IT services and systems that can be rolled out quickly and that seamlessly integrate with other software platforms.

  • MORE SECURITY

    Ever-present cyber threats, constant regulatory responsibility, and new ways of hybrid working call for extra security, a shift that can only be facilitated through modernised IT infrastructure and advanced cyber security capabilities.

  • MORE SUSTAINABILITY

    A modern, digital workplace is critical when it comes to closing the skills gap, lowering carbon emissions, and maintaining sustainability. Littlefish will help your in-house experts implement strategic change to future-proof your organisation and its interests.

  • MORE SUPPORT

    We’re proud to deliver exceptional support and user experience through our Public Sector IT services, and we stand for positive change and community spirit. Here at Littlefish, our #peoplematter ethos is the internal compass that guides our path to success, shaping the way we approach our clients, our employees, and our business.

Public Sector image
Richard Murphy
National Gas
This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.
Managed IT Services
Chief Information Officer, National Gas
Throughout the tender process it really did become obvious that Littlefish put customer service at the heart of their approach and were willing to get to know the Canal & River Trust as an organisation. Since go live the positive feedback has been overwhelmingly unanimous from across the organisation which reinforces the belief we have chosen the right partner.
Managed IT Services
Head of IT, Canal & River Trust
Mark Sutton
Care_Quality_Commission
Littlefish demonstrated that they were really focused on the end users, and treat themselves as part of our team. They would empathise and they would care about what it was that people needed, making the transition to the new service really smooth. They delivered training to our team so we had a deep understanding of what they do as an organisation, making them feel like an extension of our team.
Managed IT Services
Chief Digital Officer, Care Quality Commission
Information security was becoming a bigger and bigger concern for the company, with pharmaceuticals being a highly regulated industry. For us, data security is paramount and cannot be underestimated – we needed a partner we could trust, one that could come in and hit the ground running and that was Littlefish.
Managed IT Services
CIO, Sterling Pharma Solutions
Working with Littlefish was an immensely positive experience and they proved to be a highly knowledgeable and an incredibly collaborative IT partner. They provided invaluable clarity and insight into our technology separation project planning, clearly linking their efforts to our core business objectives and guiding us confidently through each step of the way in a responsive and honest manner.
Managed IT Services
CTO, St Modwen
Paul Johnson
Pib group
The organisation focuses heavily on data, digital, and IT, and wanted to service its customers in a better way, with a greater digital presence and use of data insights. Finding a partner that could assist PIB Group with digital transformation was key.
Managed IT Services
COO/CIO Executive, Pib Group
We trust Littlefish to work closely with us and move processes along and remove the need for constant firefighting when it comes to mitigating cyber security risks. Littlefish helped us put our priorities in place and reach a level of security I’m 100% happy with.
Managed IT Services
Service Delivery Manager, Raven Housing Trust
Dominic Howson
Viridor-Waste-Management
Viridor was looking for a partner that enabled us to provide an extended and improved service across our business. The Littlefish innovative and flexible approach to service management is unique and refreshing, and this strongly influenced our decision to work with them. We were also greatly encouraged by their great track record with many customers.
Managed IT Services
CIO, Viridor
professional standards authority
The collaborative approach that Littlefish applied throughout this project was refreshing. Littlefish demonstrated that they were really focused on enabling us to meet our goals through a strategic digital transformation that leveraged the public cloud and bolstered our operations for the future.
Managed IT Services
Director Corporate Services, PSA
Dave-Briggs-Croydon-Council
Croyden Council
We ran a full procurement exercise to choose a supplier for our service desk and end user computing, and Littlefish were the clear winners. What came across was the culture of Littlefish aligning with what we wanted to be able to do with the Croydon Digital Service.
Managed IT Services
Head of Digital Operations, Croydon Council
Donald-Banks-NSK-Americas
It is incredible the difference that Littlefish has made. We now have the support we need and we know that we can count on the Service Desk to support us as we continue to grow as a global company. Littlefish has truly become part of the NSK family.
Managed IT Services
Head of IT Services for the Americas, NSK
Emma Tiernan
Watford Borough Council
Watford Borough Council was looking for a partner to match our energy and desire to improve technology services to our customers in a number of ways. A focused, efficient implementation plan, combined with real commitment and professionalism, has led us to a seamless transition on day one. We are excited to see how the service evolves over the next few years.
Managed IT Services
Associate Director of ICT and Shared Services, Watford Borough Council
Food_Standards_Agency
Food standards
We selected Littlefish to provide a 24/7 service desk to deliver IT support to our staff, end user compute to provide the latest technology to enable location independent working and network infrastructure management to ensure the network is optimal and always available.
Managed IT Services
Food Standards Agency
Neil Swift
SSRO
Following the establishment of solid and secure IT system foundations in the early years of the SSRO, conceived and delivered mostly through cloud based services, we have been able to improve user experience and increase exploitation of technology investment with Littlefish as the SSRO’s IT managed service provider.
Managed IT Services
Chief Executive Officer, SSRO

Delivering service excellence for the Public Sector

Service Desk

Here at Littlefish, every client has access to their very own IT service desk Pod – a tight-knit, dedicated team of UK based service desk engineers who will support your organisation competently from the start. We’ll begin by getting to know you and how you like to work, and we’ll assign your Pod based on your specific requirements. Whenever your team encounters a problem, your Pod will be on hand to assist and ensure your teams can return their daily tasks promptly.

Cyber Security

Our approach to cyber security is to compile your risk profile and understand your organisational needs. We’ll carry-out a comprehensive cyber assessment designed to flag any vulnerabilities and work alongside your employees, tailoring our services to help mitigate areas of concern. We’ll also, increase education and awareness-levels amongst users to ensure you are cyber prepared.

Public Cloud Services

Our cloud consulting services will help you identify the right digital tools to support your specific organisational needs, goals, and structure, making your digital transformation goals a reality. We utilise a vendor-agnostic approach, sourcing the best solution for you, regardless of who the provider is.

Infrastructure man
Infrastructure

IT infrastructure often poses a challenge for public sector organisations due to size, working environment, and budget limitations. Here at Littlefish, our team of experts are qualified to help turn need into reality with strategy to refresh programs that is tailored to your specific outcomes. We can help you boost efficiency and save on costs.

Integration

Our service integration and management services free you of the responsibility of managing significant volumes of resources and suppliers. To make things simpler for you, we offer single contact accountability and will be on hand to ensure all your suppliers work harmoniously, focused on service excellence, whilst letting you get back to doing what’s important.

Working in partnership with the Public Sector

Download our brochure and discover how Littlefish is helping deliver excellent Public Sector IT services that tackle current challenges head on, caring for users and achieving tangible improvements in business outcomes by delivering world-class user experience at a budget-friendly cost.

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