News & Insights

Does Your Sports Organisation Need an Information Security Baseline?

By Sakif Zafar

As an industry that increasingly relies on technology, data, and digital platforms, the need to protect sensitive information for professional sports teams (ranging from personal data to proprietary business strategies) has become more urgent in recent years. This is because sports organisations handle large volumes of personal data, including players’ medical records, performance statistics, contract details, and staff information.  

More than this, sports organisations also collect data from fans and customers through ticket sales, merchandise, and digital platforms (largely, this is for improving fan engagement, enhancing business operations, and generating revenue) and tend to work with multiple third-party suppliers to access specialised expertise, enhance operational efficiency, and scale services.

Indeed, since supply chains are often a target for cyber-attacks due to the interconnected nature of systems and the varying levels of security among vendors, it’s imperative that sports organisations implement measures aimed at protecting data, minimising vulnerabilities, and securing interactions between teams and any third-party suppliers.

How are sports organisations protecting sensitive data?

Due to the amount of cyber security risks facing sports organisations, some are considering introducing what we might call ‘security baselines’; essentially, a set of guidelines and standards which must be met and that are designed to protect the confidentiality, integrity, and availability of club information. As an example, the English Premier League, have provided a suggested implementation roadmap for their own baseline that isn’t prescriptive but guides clubs on how to assess their current position and prioritise areas for improvement.

Security baselines for sports organisations could soon become crucial to safeguarding sensitive data, preventing cyber-attacks, and ensuring compliance with relevant regulations, with key aspects of the baseline potentially including:

DATA PROTECTION AND PRIVACY

  • Personal data handling: sports clubs will have to protect personal data, including players, staff, and fans by adhering to data protection laws such as the UK GDPR (General Data Protection Regulation) and the Data Protection Act (DPA). This includes ensuring that data is collected, processed, stored, and shared securely.
  • Access controls: only authorised individuals will have access to sensitive information, with access being role-based and this being regularly reviewed.

NETWORK AND SYSTEM SECURITY

  • Cyber security measures: sports organisations should implement robust cyber security tools like firewalls, intrusion detection systems (IDS), and anti-malware software to safeguard their networks and IT infrastructure from potential cyber threats.
  • Encryption: sensitive data, especially when transmitted across public or shared networks, should be encrypted to prevent unauthorised access.

RISK MANAGEMENT

  • Threat assessment: to identify vulnerabilities in the team’s IT environment and prioritise mitigations based on the severity of risks, regular risk assessments will need to be conducted.
  • Incident response plans: sports organisations should have defined procedures to respond to cyber security incidents, including data breaches, phishing attacks, or ransomware threats. These plans should ensure swift detection, containment, and recovery to minimise the impact of an attack.

THIRD-PARTY MANAGEMENT

  • Vendor security: sports clubs often rely on external vendors for services such as IT for instance, so it will be imperative to ensure that these third parties also comply with baseline security standards, particularly in areas like data handling, cloud services, and digital tools.

COMPLIANCE AND AUDITS

  • Regulatory compliance: measures that ensure compliance with relevant data protection regulations (e.g., the UK GDPR as mentioned above) should be standardised.
  • Regular audits: sports organisations should regularly audit their information security systems and processes to ensure that they remain compliant with the baseline standards and are resilient to new and evolving cyber threats.

EMPLOYEE AWARENESS AND TRAINING

  • Security training: staff at all levels need to receive regular training on information security best practices, such as recognising phishing attempts, using strong passwords, and maintaining data privacy protocols.
  • Security policies: clubs should also establish and enforce information security policies that outline acceptable use of IT systems, secure communication protocols, and how to report potential security breaches.

PHYSICAL SECURITY

  • Data centre protection: physical access to critical IT infrastructure, like server rooms, e.g., must be tightly controlled, with secure facilities and monitoring systems in place.
  • Hardware security: laptops, mobile devices, and other portable hardware containing sensitive information must be secured through encryption and remote wipe capabilities in case of theft or loss.

All in all, these ‘baseline’ standards will mean implementing a uniform level of information security across all sports organisations that agree to adhere to them, helping to ensure that a minimum standard is met when it comes to the integrity of digital assets and protection against modern cyber security threats.

A baseline will also mean clubs can utilise cyber security services such as vulnerability management against these key standards, an activity where cyber security professionals and Chief Information Security Officers are tasked to identify, analyse, and assess security vulnerabilities to uncover any areas of weakness and prioritise the mitigation of said risks.

Going forward, having an acceptable level of security in the form of a ‘security baseline’ for sports organisations offers several benefits, including the provision of a structured foundation that will contribute to the protection of people who work with and enjoy supporting their favourite sports teams.

The baseline could become critically important for several key reasons: 

The protection of data obviously, as we’ve already mentioned, a security baseline for sports organisations would help clubs handle vast amounts of sensitive data more securely. Its purpose would be to help protect data from theft, unauthorised access, or breaches that could cause significant harm to individuals and organisations.

Maintaining trust and reputation – trust is essential for any high-profile organisation, and many sports organisations’ global reputation depends on their ability to manage and protect sensitive information effectively. A major security breach could damage the organisations credibility, result in financial penalties, and erode the trust of fans, sponsors, and business partners.

Preventing cyber-attacks – sports organisations, like other high-profile businesses, are increasingly targeted by cyber criminals. Cyber-attacks, such as phishing, ransomware, and data breaches, could disrupt operations, steal confidential information, or hold sports teams at ransom. The baseline would helps mitigate these risks by enforcing strong cyber security measures, including firewalls, encryption, and access controls.

Ensuring business continuity – a robust information security framework ensures that critical operations — such as match scheduling, ticketing, player contracts, and financial transactions — are not disrupted by cyber incidents. The baseline requires clubs to have comprehensive incident response and disaster recovery plans, ensuring that they can quickly recover from any potential breaches and minimise downtime.

Safeguarding intellectual property – a security baselines helps ensure that valuable intellectual property, e.g., broadcast rights, commercial agreements, and sponsorships (all significant revenue drivers), are protected from theft or exposure.

Mitigating insider threats – employees, contractors, and third-party vendors could unintentionally or maliciously compromise information security. Having a baseline requires organisations to implement strict access controls, data loss prevention (DLP) systems, and regular employee training, helping to prevent insider threats from causing damage.

Long-term financial security – security breaches can be expensive due to fines, legal costs, remediation expenses, and reputational damage. By maintaining strong information security practices, sports organisations can avoid these financial risks and protect the integrity of their team, their league, and their sport.

Get in touch to find out how Littlefish’s Virtual Chief Information Security Officer service can help your sports organisation protect sensitive information, prevent cyber-attacks, and maintain the trust of stakeholders. 

Sakif ZafarBy Sakif Zafar