Customer Stories: Viridor

Littlefish selected as managed services partner for Viridor – one of the largest recycling, energy recovery and waste management companies in the UK.


Viridor, one of the largest UK recycling, energy recovery and waste management companies, has appointed Littlefish as their managed service provider for their end user service desk, as part of their commitment to improve the users IT experience. Viridor works in partnership with more than 150 local authorities and 34,000 customers, transforming materials into high quality recyclate, and generates enough electricity to power more than 600,000 homes.

Viridor strives to be an environmentally, socially and economically sustainable business that provides the best and brightest talent to create ideas and challenge existing processes to identify future opportunities. Their reliance on IT is therefore of paramount importance and Littlefish will deliver a world class service managed service to ensure the Viridor team are available, productive, secure and happy.

“Viridor was looking for a partner that enabled us to provide an extended and improved service across our business. The Littlefish innovative and flexible approach to service management is unique and refreshing, and this strongly influenced our decision to work with them”

Dominic Howson, Chief Information Officer

About Viridor

Viridor strive to develop and deliver innovative ways to reduce, reuse, recycle or recover energy from the things that you sort into your bins every day.

As sector leaders, they take pride in their growing and pivotal role in the UK’s drive towards sustainability, empowering communities with the provision of a more circular economy.

By combining the industry-defining expertise of their people, the multi-million-pound innovation of their technologies, and collaborative approach with networks and partners, Viridor is well-placed to help bring to life the shared vision of us all – a more sustainable future.

“We are genuinely delighted to have been selected as Viridor’s partner of choice and awarded the contract for End User Service Desk. We look forward to working with Dominic and his team to deliver continuous service improvement and contribute to the performance and outcomes of the Viridor organisation. With continued investment in our people, process and innovative service delivery, we are excited for the Viridor team to experience our World Class Managed Services, as we demonstrate our competence and capability.”

Mark Petty – Sales & Marketing Director

Our IT managed services can help you to:

Your business growth is our mission and your improved business performance is at the forefront of everything we do. We tailor our IT strategy to the level of IT experience of the users across your organisation to ensure an optimal user experience, leading to better performance. With our managed IT services specialists on-hand 24/7, we also strip the stress away from your employees, allowing them to focus on what they excel at.

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