Pharmaceutical Sector

Pharmaceutical IT services

Managed IT services for pharmaceutical organisations

Pharmaceuticals is one of the most innovative and advanced industries in the UK and – now more than ever – these types of organisations require intelligent, modern, and secure IT they can rely on.

Littlefish can help protect your IT estate and ensure regulatory compliance.

Here at Littlefish, we are experienced working alongside pharmaceutical organisations and providing pharmaceutical it services. We understand the IT challenges the sector faces, particularly when it comes to cyber security, increasing digitalisation, and collaborative working efforts.  

As both producers and consumers of vast quantities of sensitive data – from initial research through to patient records, medical licenses, and manufacturing data – it’s vital that pharmaceutical organisations can adhere to the highly-regulated environment in which they operate and can proactively protect their digital assets. 

From transforming the way your users work with better IT experiences, to increasing efficiency and reducing costs, Littlefish offers a fresh, people-centric approach to managed IT and cyber security. An approach that delivers real change and tangible business value, focusing on sector specific IT support and cyber security challenges.

Discover our latest customer story on how our cyber services helped transform security for a global pharmaceutical organisation, Sterling Pharma Solutions, by implementing and managing a robust security program.

IT services built around your business

The pace of technological change, the increase in automation tools, and the use of third-party vendors all pose significant IT challenges to pharma organisations. Littlefish can provide pharmaceutical it services that help you to become more agile, collaborative, and responsive to customer and regulatory demands

  • CYBER SECURITY

    Cyber threats and other regulatory concerns are a significant challenge for pharma organisations and one that our tailored approach to cyber security can help mitigate. If your organisation is looking for proven risk mitigation from cyber security specialists, Littlefish can help.

  • DIGITAL AND CLOUD TRANSFORMATION

    Littlefish are on hand to advise and assist in your digital transformation project, utilising cloud services such as Azure, AWS and Microsoft 365 to streamline workloads, optimise systems, safely process data, and improve both the customer and user experience.

  • MODERN WORKPLACE

    The modern workplace is about giving your people seamless access to the tools they need to deliver your business outcomes. Littlefish’s modern workplace services are designed to support the demands of today’s workforce, offering a truly tailored, secure, and flexible solution that drives better business.

Pharmaceutical IT services
Richard Murphy
National Gas
This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.
Managed IT Services
Chief Information Officer, National Gas
Throughout the tender process it really did become obvious that Littlefish put customer service at the heart of their approach and were willing to get to know the Canal & River Trust as an organisation. Since go live the positive feedback has been overwhelmingly unanimous from across the organisation which reinforces the belief we have chosen the right partner.
Managed IT Services
Head of IT, Canal & River Trust
Mark Sutton
Care_Quality_Commission
Littlefish demonstrated that they were really focused on the end users, and treat themselves as part of our team. They would empathise and they would care about what it was that people needed, making the transition to the new service really smooth. They delivered training to our team so we had a deep understanding of what they do as an organisation, making them feel like an extension of our team.
Managed IT Services
Chief Digital Officer, Care Quality Commission
Information security was becoming a bigger and bigger concern for the company, with pharmaceuticals being a highly regulated industry. For us, data security is paramount and cannot be underestimated – we needed a partner we could trust, one that could come in and hit the ground running and that was Littlefish.
Managed IT Services
CIO, Sterling Pharma Solutions
Working with Littlefish was an immensely positive experience and they proved to be a highly knowledgeable and an incredibly collaborative IT partner. They provided invaluable clarity and insight into our technology separation project planning, clearly linking their efforts to our core business objectives and guiding us confidently through each step of the way in a responsive and honest manner.
Managed IT Services
CTO, St Modwen
Paul Johnson
Pib group
The organisation focuses heavily on data, digital, and IT, and wanted to service its customers in a better way, with a greater digital presence and use of data insights. Finding a partner that could assist PIB Group with digital transformation was key.
Managed IT Services
COO/CIO Executive, Pib Group
We trust Littlefish to work closely with us and move processes along and remove the need for constant firefighting when it comes to mitigating cyber security risks. Littlefish helped us put our priorities in place and reach a level of security I’m 100% happy with.
Managed IT Services
Service Delivery Manager, Raven Housing Trust
Dominic Howson
Viridor-Waste-Management
Viridor was looking for a partner that enabled us to provide an extended and improved service across our business. The Littlefish innovative and flexible approach to service management is unique and refreshing, and this strongly influenced our decision to work with them. We were also greatly encouraged by their great track record with many customers.
Managed IT Services
CIO, Viridor
professional standards authority
The collaborative approach that Littlefish applied throughout this project was refreshing. Littlefish demonstrated that they were really focused on enabling us to meet our goals through a strategic digital transformation that leveraged the public cloud and bolstered our operations for the future.
Managed IT Services
Director Corporate Services, PSA
Dave-Briggs-Croydon-Council
Croyden Council
We ran a full procurement exercise to choose a supplier for our service desk and end user computing, and Littlefish were the clear winners. What came across was the culture of Littlefish aligning with what we wanted to be able to do with the Croydon Digital Service.
Managed IT Services
Head of Digital Operations, Croydon Council
Donald-Banks-NSK-Americas
It is incredible the difference that Littlefish has made. We now have the support we need and we know that we can count on the Service Desk to support us as we continue to grow as a global company. Littlefish has truly become part of the NSK family.
Managed IT Services
Head of IT Services for the Americas, NSK
Emma Tiernan
Watford Borough Council
Watford Borough Council was looking for a partner to match our energy and desire to improve technology services to our customers in a number of ways. A focused, efficient implementation plan, combined with real commitment and professionalism, has led us to a seamless transition on day one. We are excited to see how the service evolves over the next few years.
Managed IT Services
Associate Director of ICT and Shared Services, Watford Borough Council
Food_Standards_Agency
Food standards
We selected Littlefish to provide a 24/7 service desk to deliver IT support to our staff, end user compute to provide the latest technology to enable location independent working and network infrastructure management to ensure the network is optimal and always available.
Managed IT Services
Food Standards Agency
Neil Swift
SSRO
Following the establishment of solid and secure IT system foundations in the early years of the SSRO, conceived and delivered mostly through cloud based services, we have been able to improve user experience and increase exploitation of technology investment with Littlefish as the SSRO’s IT managed service provider.
Managed IT Services
Chief Executive Officer, SSRO

Solutions that fit with your business goals

Service Desk

Here at Littlefish, every client has access to their very own IT service desk Pod – a tight-knit, dedicated team of UK based service desk engineers who will support your organisation competently from the start. We’ll begin by getting to know you and how you like to work, and we’ll assign your Pod based on your specific requirements. Whenever your team encounters a problem, your Pod will be on hand to assist and ensure your teams can return their daily tasks promptly.

Cyber Security

Our approach to cyber security is to compile your risk profile and understand your organisational needs. We’ll carry-out a comprehensive cyber assessment designed to flag any vulnerabilities and work alongside your employees, tailoring our services to help mitigate areas of concern. We’ll also, increase education and awareness-levels amongst users to ensure you are cyber prepared.

Public Cloud Services

Our cloud consulting services will help you identify the right digital tools to support your specific organisational needs, goals, and structure, making your digital transformation goals a reality. We utilise a vendor-agnostic approach, sourcing the best solution for you, regardless of who the provider is.

Infrastructure

IT infrastructure often poses a challenge for public sector organisations due to size, working environment, and budget limitations. Here at Littlefish, our team of experts are qualified to help turn need into reality with strategy to refresh programs that is tailored to your specific outcomes. We can help you boost efficiency and save on costs.

Integration

Our service integration and management services free you of the responsibility of managing significant volumes of resources and suppliers. To make things simpler for you, we offer single contact accountability and will be on hand to ensure all your suppliers work harmoniously, focused on service excellence, whilst letting you get back to doing what’s important.

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