Social Housing Sector

Social Housing Sector

Enabling social housing providers to focus on their tenants

Imagine a place where housing associations receive the reliable, efficient, and innovative IT solutions they need to get the job done, and where help and advice about the changing IT landscape is always on hand.

Welcome to Littlefish.

We deliver social housing IT services that offer the sector a fresh approach to managed IT and cyber security – and we believe that the key to our success is forming partnerships rather than dictatorships when it comes to our services.  

We work alongside your people – as an extension of your team – while considering the specific IT challenges you face and wish to address. Our significant experience working with the housing sector means that we understand the need to deliver true business value, alongside an enhanced experience for your service users. 

Here at Littlefish, we’re more than confident in our ability to help housing associations innovate, transform, and deliver smart, connected, and secure services to those most in need. We’re here to help you achieve this goal within the constraints of any budget or operational concerns.

Remember, you do the life-changing work, we’re simply here to support your mission. Click here to see the latest customer story from one of our social housing customers, Raven Housing Trust.

How we help housing associations
  • CYBER SECURITY

    Our approach to cyber security is to tailor our services to suit your risk profile and organisational needs. If your organisation is looking for professional, practical, and proven risk mitigation management and advice from expert information security service specialists, Littlefish can help.

  • LEGACY INFRASTRUCTURE AND APPLICATIONS

    Outdated IT infrastructure often poses a challenge for housing associations to manage due to budget limitations or hesitancy to install and roll-out new systems. Here at Littlefish, our team of experts are ready and raring to help refresh your infrastructure, boosting its efficiency and security, and saving on costs.

  • DATA MANAGEMENT

    Littlefish secures your backup data and stores it in certified datacentres that adhere to EU safe harbour principals. We are also on hand to advise and assist in adopting a cloud-first strategy based on services such as Azure, AWS or Microsoft 365 to enable centralised data managementideal for the modern workplace.

  • SERVICE INTEGRATION

    Supplier sprawl usually happens when organisations attempt to juggle too many IT solutions, vendors, and services at once. Our service integration solution frees you of responsibility for managing resources and suppliers, offering single contact accountability, and ensuring all your suppliers work together seamlessly and efficiently.

Social housing
Richard Murphy
National Gas
This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.
Managed IT Services
Chief Information Officer, National Gas
Throughout the tender process it really did become obvious that Littlefish put customer service at the heart of their approach and were willing to get to know the Canal & River Trust as an organisation. Since go live the positive feedback has been overwhelmingly unanimous from across the organisation which reinforces the belief we have chosen the right partner.
Managed IT Services
Head of IT, Canal & River Trust
Mark Sutton
Care_Quality_Commission
Littlefish demonstrated that they were really focused on the end users, and treat themselves as part of our team. They would empathise and they would care about what it was that people needed, making the transition to the new service really smooth. They delivered training to our team so we had a deep understanding of what they do as an organisation, making them feel like an extension of our team.
Managed IT Services
Chief Digital Officer, Care Quality Commission
Information security was becoming a bigger and bigger concern for the company, with pharmaceuticals being a highly regulated industry. For us, data security is paramount and cannot be underestimated – we needed a partner we could trust, one that could come in and hit the ground running and that was Littlefish.
Managed IT Services
CIO, Sterling Pharma Solutions
Working with Littlefish was an immensely positive experience and they proved to be a highly knowledgeable and an incredibly collaborative IT partner. They provided invaluable clarity and insight into our technology separation project planning, clearly linking their efforts to our core business objectives and guiding us confidently through each step of the way in a responsive and honest manner.
Managed IT Services
CTO, St Modwen
Paul Johnson
Pib group
The organisation focuses heavily on data, digital, and IT, and wanted to service its customers in a better way, with a greater digital presence and use of data insights. Finding a partner that could assist PIB Group with digital transformation was key.
Managed IT Services
COO/CIO Executive, Pib Group
We trust Littlefish to work closely with us and move processes along and remove the need for constant firefighting when it comes to mitigating cyber security risks. Littlefish helped us put our priorities in place and reach a level of security I’m 100% happy with.
Managed IT Services
Service Delivery Manager, Raven Housing Trust
Dominic Howson
Viridor-Waste-Management
Viridor was looking for a partner that enabled us to provide an extended and improved service across our business. The Littlefish innovative and flexible approach to service management is unique and refreshing, and this strongly influenced our decision to work with them. We were also greatly encouraged by their great track record with many customers.
Managed IT Services
CIO, Viridor
professional standards authority
The collaborative approach that Littlefish applied throughout this project was refreshing. Littlefish demonstrated that they were really focused on enabling us to meet our goals through a strategic digital transformation that leveraged the public cloud and bolstered our operations for the future.
Managed IT Services
Director Corporate Services, PSA
Dave-Briggs-Croydon-Council
Croyden Council
We ran a full procurement exercise to choose a supplier for our service desk and end user computing, and Littlefish were the clear winners. What came across was the culture of Littlefish aligning with what we wanted to be able to do with the Croydon Digital Service.
Managed IT Services
Head of Digital Operations, Croydon Council
Donald-Banks-NSK-Americas
It is incredible the difference that Littlefish has made. We now have the support we need and we know that we can count on the Service Desk to support us as we continue to grow as a global company. Littlefish has truly become part of the NSK family.
Managed IT Services
Head of IT Services for the Americas, NSK
Emma Tiernan
Watford Borough Council
Watford Borough Council was looking for a partner to match our energy and desire to improve technology services to our customers in a number of ways. A focused, efficient implementation plan, combined with real commitment and professionalism, has led us to a seamless transition on day one. We are excited to see how the service evolves over the next few years.
Managed IT Services
Associate Director of ICT and Shared Services, Watford Borough Council
Food_Standards_Agency
Food standards
We selected Littlefish to provide a 24/7 service desk to deliver IT support to our staff, end user compute to provide the latest technology to enable location independent working and network infrastructure management to ensure the network is optimal and always available.
Managed IT Services
Food Standards Agency
Neil Swift
SSRO
Following the establishment of solid and secure IT system foundations in the early years of the SSRO, conceived and delivered mostly through cloud based services, we have been able to improve user experience and increase exploitation of technology investment with Littlefish as the SSRO’s IT managed service provider.
Managed IT Services
Chief Executive Officer, SSRO

Delivering service excellence for the Public Sector

Cyber Security

Our approach to cyber security is to compile your risk profile and understand your organisational needs. We’ll carry-out a comprehensive cyber assessment designed to flag any vulnerabilities and work alongside your employees, tailoring our services to help mitigate areas of concern. We’ll also, increase education and awareness-levels amongst users to ensure you are cyber prepared.

Service Desk

Here at Littlefish, every client has access to their very own IT service desk Pod – a tight-knit, dedicated team of UK based service desk engineers who will support your organisation competently from the start. We’ll begin by getting to know you and how you like to work, and we’ll assign your Pod based on your specific requirements. Whenever your team encounters a problem, your Pod will be on hand to assist and ensure your teams can return their daily tasks promptly.

Public Cloud Services

Our cloud consulting services will help you identify the right digital tools to support your specific organisational needs, goals, and structure, making your digital transformation goals a reality. We utilise a vendor-agnostic approach, sourcing the best solution for you, regardless of who the provider is.

Integration

Our service integration and management services free you of the responsibility of managing significant volumes of resources and suppliers. To make things simpler for you, we offer single contact accountability and will be on hand to ensure all your suppliers work harmoniously, focused on service excellence, whilst letting you get back to doing what’s important.

Infrastructure

IT infrastructure often poses a challenge for public sector organisations due to size, working environment, and budget limitations. Here at Littlefish, our team of experts are qualified to help turn need into reality with strategy to refresh programs that is tailored to your specific outcomes. We can help you boost efficiency and save on costs.

Working in partnership with the Public Sector

Download our brochure and discover how Littlefish is helping Public Sector customers tackle current challenges head on, caring for users and achieving tangible improvements in business outcomes by delivering world-class user experience at a budget-friendly cost.

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