Managed IT Services London

Serving a number of high profile clients in London, including the Houses of Parliament, UK Export Finance and the National Audit Office, Littlefish has a proven record of delivering IT Managed Services to the capital’s leading organisations.

Managed IT Services

We provide market-leading Managed IT Service solutions that fit flexibly around your business’s exacting needs. Whether you’re looking to fully outsource, or collaboratively co-source alongside your existing resources, we will deliver a service that enhances business performance.

Cloud Services

For smart and flexible working, smart and flexible solutions are required. Our Microsoft Azure, O365 and Cloud Services portfolio enable centralised management whilst allowing you to access data from multiple devices, anywhere and at any time.

IT Consultancy

We provide an experienced and professional perspective. We’ll turn our expert eye to your business requirements, helping to deliver tangible business improvement projects on time, on budget, and with minimal disruption.

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Rapid
response

Littlefish is a leading Managed IT Services provider for organisations requiring consistent high quality, 24/7/365 pro-active support based in the London, or the wider South East.

Whilst our remote UK Service Desk is based outside of London, we have a high concentration of field engineers based within London that can be on-site rapidly as part of incident escalation, scheduled project work or consistent desk-side support. This cost efficient model has resulted in Littlefish providing IT services to a number of well-known organisations head-quartered in the capital.

Why London firms choose Littlefish? Our 24/7/365 remote support is provided by IT Experts based in our Nottingham & Greater Manchester service centres, meaning they are highly skilled but with lower technical salary overheads compared to most other areas of the country. Littlefish also employs on-site engineers permanently based in London for rapid deployment in the field. The result is the best of both worlds – high quality and cost effective.

Littlefish handles the complete range of services including: IT Infrastructure Support, Monitoring and Management, 24/7/365 Service Desk, IT Service Management, and Service Integration and Management (SIAM).

Littlefish can take complete control of your IT services or work in a co-sourced agreement with clear lines of ownership and governance depending on your current internal IT resources and capabilities.

Tangible Business Value

Managed IT Services should be the ‘means to an end’ that enable your business to operate efficiently and successfully. We’re ever conscious of this, and encourage our people to always think and act as though they were ‘walking in the customer’s shoes’. But don’t take our word for it. Here’s what our customers have had to say about the tangible business value they’ve realised from partnering with Littlefish.

How are we doing?

Average Response Time

%

First Contact Resolution

Accredited

'World Class'

Farrow & Ball

Iconic UK paint & wallcovering manufacturer and global brand Farrow & Ball has showrooms across the UK, North America & Europe. With a rapidly growing retail estate and IT user base - Farrow & Ball turned to Littlefish to underpin it's IT operations, by providing multilingual Service Desk support to its users.

NSK Europe

Leading global manufacturer of bearings, linear technology & steering systems NSK, employs 3,500 people across 16 locations in Europe through its wholly owned subsidiary NSK Europe Ltd. In need of a flexible, diverse & multilingual IT Service Desk support provider - NSK chose Littlefish, and vastly reduced the number of internally handled incidents & requests in the process.

Money Advice Service

The Money Advice Service was set up by the UK Government to provide sensible, impartial financial guidance for citizens. With growing demand for their services and an incumbent service provider unable to adapt to changing demands - Money Advice Service chose Littlefish to deliver a vastly improved user experience. Increasing productivity by 3,000 each year the partnership is also effecting significant cost efficiency gains.

Community Health Partnerships (CHP)

Community Health Partnerships (CHP) works with its partners to transform the NHS estate. With no internal IT department, experiencing significant growth and supported by a Managed IT Services provider who were unable to offer the scalability & agility required, CHP asked Littlefish to build it's IT infrastructure from scratch and drive it's digital transformation strategy.

We proudly support

Global Delivery – Multilingual

We deliver services to more than 30,000 users around the world. Covering all of the six major continents, our service operations are available 24/7/365, centred around our UK-based ‘lights-on’ Service Desk hosted from our Service Centres in Nottingham and Greater Manchester. Our global reach requires us to speak global languages. Subsequently, we’re able to deliver native language support services in English, Spanish, French, German, Italian, and Portuguese. So, wherever you, or your users are in the world, our service is available and primed to keep you working.

Talk to us in these languages

English

French

German

Italian

Portuguese

Spanish

We can help you to:

Our service solutions are designed to consider and deliver tangible outputs in terms of improved business performance. The IT experience of your users can be enhanced to promote more agility and improved quality output. Furthermore (but often overlooked), highly available, better performing IT services, with expert support on hand when it’s needed to get your users working again, can engender employee health and well-being. As a consequence of these deliverables, workforce productivity levels are increased. And it’s likely that our highly-attuned service model will also enable you to effect cost-efficiency gains. What’s not to like!

Enhance user experience

Enrich workforce productivity

Effect cost-efficiency gains

Engender employee health & well-being

Enable agility & innovation

Get In Touch

Whatever your query or requirements, we’d love to hear from you.

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