Littlefish was founded in Nottingham in 2003 and has grown into a national Managed IT Services company with regional UK offices delivering 24x7x365 services to a global customer base. Our HQ and primary Service Centre remains in Nottingham and underpins our industry-leading managed IT service delivery and values.
Why Nottingham? We are proud of our Nottingham heritage and to be a prominent local employer that is growing and creating new opportunities ranging from senior technical and management positions to apprenticeship and graduate roles.
Littlefish work with a number of high profile Nottingham-based firms that want to partner with a local support company, and has an extensive referencable customer base from a range of industries within Nottingham, Derby, Leicester and the surrounding East-Midlands. Whilst we deliver a predominantly remote managed service, the ability to attend a customer site rapidly can be a major benefit in selecting a services partner.
Nottingham is one of only six science cities in the UK and has a good concentration of technical universities, producing high quality Computer Science graduates. These feed a thriving ICT skills hub that includes some major UK FTSE100 companies.
Littlefish provides a truly tailored service. We are happy to work in a co-sourced capacity if you already have in-house IT resource; providing extra man power and covering skills/capability gaps. Alternatively, let us take complete care of your IT environment. We are confident we will help you reach your business goals, and provide a compelling value-for-money service.
Managed IT Services should be the ‘means to an end’ that enable your business to operate efficiently and successfully. We’re ever conscious of this, and encourage our people to always think and act as though they were ‘walking in the customer’s shoes’. But don’t take our word for it. Here’s what our customers have had to say about the tangible business value they’ve realised from partnering with Littlefish.
“Throughout the tender process, Littlefish showed a great understanding of our requirements including a Service Desk offering to match the size and demand of our business, and a new IT architecture to offer a more robust and scalable solution.”
Community Health Partnerships, Senior Corporate Finance Manager
“Littlefish proved itself to be capable, flexible and agile, and the right fit for us. From the initial engagements and through their references we were confident they would be the ideal partner.”
The Oil & Gas Authority, Head of Procurement & IT Services
“We were never able to concentrate on those big projects before because we were always having to stop and look at the little things. We have time to do those big jobs now. Plus people here are happier, calmer, and not as stressed.”
NSK Americas, Head of IT Services for the Americas, NSK
“Littlefish have proved to be a great IT partner. they are responsive, flexible, honest and genuinely focused on improving our IT service. We have also been impressed with their comprehensive, tailored KPI reporting pack.”
Farrow & Ball, Head of IT
“My IT Team can now concentrate on the high value requirements of the business rather the low value activities. We have a very close working relationship with Littlefish which allows them to meet our requirements. They are flexible and open to take new areas of support, which means we have a trusted partner who is genuinely liked by our customers.”
NSK Europe, Head of IT
“The combination of service and price makes Littlefish unbeatable. If we need extra manpower for a project, Littlefish scale their internal teams to accommodate us. We've outsourced level 1 support for almost all of our applications to our Pod now too.”
Money Advice Service, IT Manager
We deliver services to more than 30,000 users around the world. Covering all of the six major continents, our service operations are available 24/7/365, centred around our UK-based ‘lights-on’ Service Desk hosted from our Service Centres in Nottingham and Greater Manchester. Our global reach requires us to speak global languages. Subsequently, we’re able to deliver native language support services in English, Spanish, French, German, Italian, and Portuguese. So, wherever you, or your users are in the world, our service is available and primed to keep you working.
Our service solutions are designed to consider and deliver tangible outputs in terms of improved business performance. The IT experience of your users can be enhanced to promote more agility and improved quality output. Furthermore (but often overlooked), highly available, better performing IT services, with expert support on hand when it’s needed to get your users working again, can engender employee health and well-being. As a consequence of these deliverables, workforce productivity levels are increased. And it’s likely that our highly-attuned service model will also enable you to effect cost-efficiency gains. What’s not to like!