Not the Usual Suspects

We're
different

Our purpose is to disrupt the conventional Managed Service provider models - where the 'usual suspects' typically fail to perform - by delivering IT service solutions that are tailored to the precise needs of your organisation and which are communicated in clear and straightforward language.

Littlefish offers a comprehensive range of Managed IT Services to help you get the best possible advantage from your IT. Delivered by a highly skilled and experienced team, we offer enterprise-ready services to satisfy the scale of any business, while always maintaining an intimate, user-focused approach. We’ll work within your budget to enhance service quality by delivering measurable performance improvements.

24/7 Service Desk

24/7 Service Desk

UK-based multilingual Managed IT Service Desk, ready to assist your organisation 24/7/365

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End User Compute

End User Compute

From workplace transformations to day to day support and management of your End User Compute environments

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Infrastructure Management

Infrastructure Management

Our Infrastructure Management team work 24x7x365 to monitor and manage your infrastructure's availability, performance and health

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Robotic Process Automation

Robotic Process Automation

‘Intelligent Automation’ consultancy and managed services to leverage the latest in RPA technology benefits

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Service Integration and Management

Service Integration and Management

Service Management Office solutions to completely manage cross-supplier performance, or tactically engage in discrete processes

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Your bespoke solution

We understand the requirements of every business are different, which is why we tailor our services to suit you – whether you’re looking to fully outsource your IT, or want someone to work with in a co-source capacity alongside your existing teams and suppliers.

IT Outsourcing

IT Outsourcing

We’ll fully manage your users, infrastructure, and applications to completely meet your business needs

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IT Co-sourcing

IT Co-sourcing

We’ll fill the gaps and integrate seamlessly with your existing services

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We can help you to:

Our service solutions are designed to consider and deliver tangible outputs in terms of improved business performance. The IT experience of your users can be enhanced to promote more agility and improved quality output. Furthermore (but often overlooked), highly available, better performing IT services, with expert support on hand when it’s needed to get your users working again, can engender employee health and well-being. As a consequence of these deliverables, workforce productivity levels are increased. And it’s likely that our highly-attuned service model will also enable you to effect cost-efficiency gains. What’s not to like!

Enhance user experience

Enhance user experience

Enrich workforce productivity

Enrich workforce productivity

Effect cost-efficiency gains

Effect cost-efficiency gains

Engender employee health & well-being

Engender employee health & well-being

Enable agility & innovation

Enable agility & innovation

The Littlefish Difference

Process

Process

Service Desk ‘Pod’ system delivers a tailored and personalised service

Experience

Experience

Extensive enterprise-grade experience coupled with an innovative and agile approach provides a 'best of both worlds' outcome

Service Quality

Service Quality

KPI driven with a significant focus on First Contact Resolution and customer experience

Flexibility

Flexibility

Modular managed service and co-source options

Shift Left

Shift Left

Continually enhancing business knowledge to enhance first point of contact engagement

Coverage

Coverage

24/7/365 ‘lights-on’ UK-based Service Desk

Language

Language

Multilingual capability covering English, French, German, Spanish, Italian, Portuguese and Dutch

Service Managment

Service Managment

Service-led approach to account management & Service Management Office capabilities

Innovation

Innovation

Leading edge technology and future-equipped service capabilities

Tangible Business Value

Managed IT Services should be the ‘means to an end’ that enable your business to operate efficiently and successfully. We’re ever conscious of this, and encourage our people to always think and act as though they were ‘walking in the customer’s shoes’. But don’t take our word for it. Here’s what our customers have had to say about the tangible business value they’ve realised from partnering with Littlefish.

Get in touch

Whatever your query or requirements, we’d love to hear from you.

Send us a message

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Contact Infomation

Sales: 0344 848 4440

Support: 0344 848 4441

info@littlefish.co.uk

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