24/7 IT Support
Keeping your critical healthcare services online and ensuring no downtime, world-class first contact resolution and the ability to cope with a demanding flexible workforce.
Enabling digital excellence in healthcare
Supporting the NHS
Healthcare technology is advancing fast, from seamless data sharing to telemedicine. Littlefish Group supports this shift with intelligent, user-centric IT solutions. With deep experience across clinical systems and NHS Trusts, we help drive digital improvements that enhance daily workflows and keep your teams focused on care – all while meeting the demands of the DSPT requirements to keep your organisation safe.
What our clients say
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Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery.
Matt Wynn
Data and Technology Executive Director, NHS Supply Chain -
“Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.”
Kev Fisher
Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust -
“Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.”
Deborah Gleeson
Information Officer, Muiriosa -
“We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.”
Nigel Hall
Director of IT and Analytics
Transform Patient Care. Power Your Digital Future.
At Littlefish Group, we help healthcare organisations prepare for the future with solutions that are practical, human-focused, and built to last. To discover more download our healthcare brochure now.
Tackling Data Sprawl and Classification in Healthcare
Across the NHS, data has become one of the most critical tools in delivering safe, effective care. Download our latest Consultancy Insights to delve deeper into this and explore why data sprawl has become such a pressing issue for the NHS.
Delivering service excellence for healthcare
Cyber Security
Our approach to healthcare cyber security is to understand your organisational cyber needs to ensure any vulnerabilities are flagged and patient data is secure and available.
Digital Solutions
We ensure EPR readiness, implementation and optimisation to increase efficiencies across your healthcare organisation and cut costs.
Data & AI
Turn complex healthcare information into actionable insights by improving decision-making, enhancing patient outcomes, and optimising operational efficiency.
Infrastructure Management
We provide modern and well-managed infrastructure to help healthcare organisations replace legacy systems, improve reliability, enhance security, and support better patient care.
Service Integration
Our effective SIAM unifies fragmented systems, improves collaboration, and streamlines digital operations. Healthcare organisations gain efficiency, reduce complexity, and deliver smoother, safer experiences.
How we do things differently
Personalised support that safeguards care
We act as an extension of your team, delivering tailored digital solutions that keep critical systems running smoothly. From modernising legacy infrastructure to implementing secure, future-ready services and support, we help healthcare providers maintain consistent care.
Smart thinking meets healthcare expertise
Our experience working with healthcare providers, combined with a people-first, agile approach, enables us to anticipate challenges before they disrupt care. We design digital environments that empower clinicians and enhance their vital work, not slow them down.
Environments where care teams thrive
Trusted by leading healthcare organisations, we create connected digital workplaces that support healthcare work and help lighten the load. By removing IT barriers, streamlining workflows, and enabling seamless collaboration, we help care teams deliver their best.
Excellence you can actually measure
Our world-class metrics – NPS of 81 and CSAT of 95% – reflect our ability to deliver digital services healthcare providers can trust. With a relentless focus on people-centricity and service excellence, we enable safer systems and measurable improvements in patient care delivery.
